Frequently asked questions
When will my order be delivered?
Your order will be packaged really carefully and shipped same day. Delivery takes between 3-5 business days.
Can I Return my product?
Unused candles, gypsum tablets, and wax tablets may be returned within 30 days of purchase.
Can I Return Fragrance Samples
Because fragrance samples and decants are delicate and handcrafted, they are final sale. If your order arrives damaged, is lost in transit, or if you have a genuine concern, our team will ensure a prompt and thoughtful resolution.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items in perfect condition. However, if your order arrives damaged, please contact us and we will gladly provide a refund.